How to Request a Refund and Deregister

To leave Lindfield FC you must DEREGISTER and you may also request REFUND of your Registration Fees. A player cannot register with another club until the de-registration has been approved by LFC and also has 2nd tier approval from NSFA, which can take up to 7 days

SUBMIT REQUEST

• Follow these guidelines on How to deregister and request a refund in my Play Football Account.

• If you also wish to claim a Refund on Coaching Fees - please email Accounts NB the initial instalment is non- refundable as per the Player Offer Agreement. Remaining fees can be refunded on a pro rata basis. Please note, the fees aren’t able to simply be broken down to a weekly cost as we have many sunk costs to provide the coaching service, the coaching hours are just one small element. LFC is a non for profit organisation, our coaching fees cover our expenses, plus a small allowance for contingencies.

EVALUATION BY ORGANISATIONS

Each organisation evaluates and approves/declines the request based on its refund policy.

• Lindfield FC. Where possible, LFC will approve a full refund if deregistration and refund request has been initiated before the season starts. *A discretionary $50 admin fee applies.
  To help us keep track of your request it would be appreciated if you could also fill in the LFC Refund Request Details Form

• NSFA will automatically decline the request as their fees are paid by LFC separately eg TEAM fees, ground/light hire, Facility fees etc, etc SO DO NOT BE CONCERNED. This will not impact your claim. It happens this way as other Associations handle it differently.

• FNSW and FA - Football Australia Policy says: “it is unlikely that a refund of the National Registration Fee component will be provided if a Participant has participated in an organised football activity (including training and/or any Match)”

SUBMISSION

• Approved amounts are submitted to Football Australia for processing.

FINAL DISBURSEMENT

• Once all approvals consolidated, Football Australia processes the refund back to the participant's original payment card

• Refunds are disbursed weekly once the outcome and funds have been provided by each entity - there is currently a 2-3 week delay on the processing of refunds. If yours has been longer than 1 week - please contact our Registrar info@lindfieldfc.com.au to escalate with NSFA.

DON’T FORGET

Please ensure you advise your Age Coordinator and Manager so they can remove you from the team and allow them time to find another player to take your spot.

SPECIAL NOTES

• Participants can track their request status in real time through their member profile

• Refunds are processed back to the original payment method (card used during the registration).

• By law, Active Kids Vouchers cannot be refunded for cash, they can however be transferred to another institution.
  If you require this to happen, please advise the Registrar as soon as you have filled in the Active Kids Voucher Transfer Form.

• Why must the de-registration be completed by April 3rd to get a full refund? This is the cutoff date set by Football Australia.